Terms of service

The FindMyTalent platform (findmytalent.bg) is provided by DiveIn Productions EOOD, company number 208565384, VAT status: not currently registered for VAT, with its registered seat at 3 Popovo St, entrance B, apt. 3, Lozenets district, Sofia 1421, Bulgaria, represented by Nencho Velikov Balabanov (“we”, “the Platform”, “the Provider”).

• General enquiries: hello@casting.bg
• User support: support@findmytalent.bg
• Illegal-content notices and point of contact under Regulation (EU) 2022/2065: legal@findmytalent.bg
• Phone: +359 898 712 020

Supervisory authorities: the Commission for Consumer Protection (CPC) for consumer protection, the Commission for Personal Data Protection (CPDP) for data protection, and the Communications Regulation Commission (CRC) — Digital Services Coordinator for intermediary service obligations.

You accept these Terms when you register, and they form a contract between you and the Provider. If you do not agree with them, do not use the Platform.

The Platform is an information society service that lets companies publish casting calls and lets performers create profiles and apply to them. Our role begins and ends with providing the environment in which the two sides find each other and communicate.

The Provider does not represent either side, does not act as an agent, intermediary, employer, commissioning party or representative of users, and bears no responsibility for the terms they agree between themselves.

The Provider is not a talent agency, not an artist management agency, and does not carry out employment placement mediation within the meaning of the Bulgarian Employment Promotion Act. We do not select performers on a company’s behalf, do not negotiate or conclude contracts for anyone, do not pay out fees, and take no commission on any amount agreed between users.

Any engagement that follows from an introduction made through the Platform is a separate legal relationship between the performer and the company. The Provider is not a party to any contract a Talent and a Company may conclude as a result of using the Platform. Terms, fees, usage rights in the recording, insurance, taxes and social security are agreed and performed solely between them.

We do not guarantee that you will receive an invitation, a role, an engagement or any income, nor that a published casting will attract suitable applicants. A subscription buys access to the Platform’s features, not an outcome.

Nothing in these Terms is to be read as creating an employment, intermediary, agency, representation or other similar legal relationship between the Provider and users.

User

Any person with a registered account — talent, company or administrator.

Talent

An individual — actor, model, dancer, musician, voice-over artist, host and others — who maintains a profile in order to be found for projects.

Company

A legal entity or sole trader registered with a valid Bulgarian company number (EIK) that publishes castings and reviews applications.

Casting

A project listing published by a Company, containing one or more roles.

Application

A Talent’s expression of interest in a specific role, together with any accompanying material.

Self-tape

A video recorded by the Talent at the Company’s request and uploaded against a specific application.

Minor talent

A Talent under 18. The Platform accepts talent from the age of 14 subject to the conditions below.

Guardian

A parent or legal representative of a minor talent who has consented to their registration and participation.

• A talent account may be created by an individual aged 14 or over. Users under 18 may register only on the conditions set out in the section on minor talent.
• A company account may be created only by a person entitled to represent that company, stating a genuine EIK.
• One user, one account. An account is personal and may not be transferred, sold or shared.
• The information you enter must be accurate and kept up to date. An account containing materially false information may be suspended.
• Access requires a verified email address. You are responsible for keeping your password safe and for actions taken through your account.
• The administrator role is never self-assigned and is granted only by the Provider.

Every account — talent and company alike — goes through an identity check before it becomes visible to other users. This requires an image of an identity document (national ID card, passport or residence permit) belonging to the person behind the account. For a minor talent, the guardian’s document is submitted as well.

The check exists because the Platform introduces performers — including minors — to productions they do not know. How these documents are stored and for how long is set out in the Privacy Policy. The document number itself is never recorded.

The Provider uses the identity documents submitted solely to establish identity and to prevent fraud, abuse and the creation of fake accounts. The documents are not used for automated decision-making, profiling, biometric identification or any other purpose unrelated to the identity check.

Where there is reasonable doubt about a user’s identity, or about their right to represent a registered company, the Provider may request further documents or information. If these are not provided, the account may remain restricted or be refused.

Until the check is approved, the account remains invisible in search and to other users. A rejection may be appealed under the procedure in the notices and enforcement section.

For the processing of personal data in connection with registration, account verification, provision of the service and payments, the Provider acts as an independent data controller under applicable data protection law.

The Platform accepts talent from the age of 14. A minor may register only where a parent or legal representative has given express consent, has identified themselves with their own identity document and has provided contact details. The consent is recorded together with the version of the wording the guardian agreed to.

• A minor’s profile stays private until both the guardian’s consent is on record and the identity check has been approved.
• A minor may apply only to roles where the Company has expressly marked that it accepts applications from minors.
• The guardian has access to the minor’s profile and correspondence and may withdraw consent at any time, which hides the profile and, on request, deletes it.
• The Platform has no separate “kids” category, section or filter. A minor is an ordinary profile with their age recorded.

Company obligations. Engaging a person under 18 in filming, performances or similar activity in Bulgaria requires a prior permit from the General Labour Inspectorate under the Bulgarian Labour Code (Art. 301–303) and the implementing regulations, and compliance with the Child Protection Act. The permit is applied for by the Company engaging the minor and is that Company’s responsibility. The Provider does not issue, verify or hold such permits and bears no liability for their absence.

Companies must not ask a minor for material of an erotic nature, for underwear or revealing photographs, or for an in-person meeting without a chaperone. Any such request should be reported immediately using the report button or at legal@findmytalent.bg.

• Registration requires an EIK, whose checksum is validated automatically. A valid checksum is not an identity check and does not replace our manual review.
• A casting may be published only after the Company’s account has been approved.
• The Company is responsible for the accuracy of what it publishes — project, role, location, fee, dates and usage rights in the recording.
• It is prohibited to post a listing for a project that does not exist, a listing whose purpose is to harvest profiles or personal data, or a listing that requires the applicant to pay anything.
• The Company is an independent data controller in respect of the applications, profiles and material it accesses through the Platform, and is independently responsible for processing them lawfully.
• Personal data a Company accesses through the Platform may be used only for the specific selection process. Any other use, including building its own database, profiling, training artificial intelligence models, passing the data to third parties or using it for marketing purposes, breaches these Terms and applicable law.

Your photos, videos, self-tapes and texts remain yours. By uploading them you grant us a non-exclusive, royalty-free and limited right to store them, reproduce them technically and display them within the Platform to the extent needed, solely for the purposes of the relevant casting or application, for the service to work — for example to show your profile to a company, or to deliver your self-tape against a particular application. That right ends when you delete the content or your account.

• We may not use your material to advertise the Platform, to train artificial intelligence models, or for any purpose beyond the one stated, except with your separate consent.
• The Talent declares and warrants that they are the author of the material, that they have the right to use it, and that anyone visible or audible in it has consented. If another person appears in a photograph, obtaining their consent is your responsibility.
• Your rights as a performer under the Bulgarian Copyright and Related Rights Act are not transferred to the Provider and are unaffected by these Terms.
• A self-tape is made available only to the Company whose role it was submitted to. That Company may not distribute it, publish it or use it for another project, and the Provider bears no responsibility where it does.
• The Platform does not check in advance whether copyright or related rights subsist in the content that is published.
• The Company may not use a Talent’s self-tapes, photographs, audio recordings or other material for another project, for public distribution, for advertising, for training artificial intelligence systems or for any other purpose beyond the specific casting without the Talent’s prior written consent.
• Nudity, erotic content, and material involving minors that goes beyond an ordinary professional portfolio must not be uploaded.

When using the Platform, you must not:

• ask an applicant for money — application fees, “database registration” fees, photo fees, training fees or any other payment as a condition of taking part in a selection;
• move a conversation off the Platform in order to circumvent its safety rules, in particular where a minor is involved;
• discriminate on any ground protected by Bulgarian anti-discrimination law, other than where a given characteristic is a genuine and determining requirement of the role;
• harass, threaten, or send abusive or sexualised messages;
• impersonate another person, company or production;
• upload someone else’s photographs or videos, or content that infringes third-party rights;
• scrape data, copy the database, or circumvent paid access or technical restrictions;
• use contact details obtained through the Platform to send unsolicited commercial messages.

• One application per talent per role. An application may be withdrawn at any time until a contract with the Company is concluded.
• The status of an application (viewed, shortlisted, self-tape requested, callback, hired, rejected) is set by the Company and reflects its decision, not ours.
• The Platform performs no automated ranking or selection of candidates producing legal effects for them. The decision on who is chosen is made by a person at the Company.
• Fees, dates, usage rights in the recording and all other terms are agreed directly between the Talent and the Company, outside the Platform. We recommend a written contract before work begins.
• The Provider does not guarantee payment, is not a guarantor, and takes no part in resolving disputes under contracts concluded between users.

• The current plans, what they include and their prices are published on the pricing page and prevail. Prices are in euro (EUR) and include VAT unless expressly stated otherwise.
• Payments are processed by Stripe. The Provider neither receives nor stores your card details.
• A subscription renews automatically for a further period at the same price unless cancelled before the current period ends. You cancel from the billing page in your account, and the cancellation takes effect at the end of the paid period.
• Where a subscription renews automatically, the user may stop future renewals at any time through their account settings. Stopping renewal does not affect access for the period already paid for.
• We will give you at least 30 days’ notice of a price change. It takes effect from the following period; until then you may cancel without consequence.
• Non-payment ends paid access. Your account and the material you have already uploaded are retained, but paid features stop being available.
• A document is issued for every payment and sent to your email address.

If you are an individual acting outside your trade or profession, you are a consumer under Bulgarian consumer law and may withdraw from the contract within 14 days of concluding it, without giving a reason.

To exercise it, send an unequivocal statement to support@findmytalent.bg. We refund the amount paid within 14 days of receiving your statement, using the same means of payment.

Paid features become available immediately on payment. By placing the order you expressly request that access to the Platform and the provision of the services begin before the withdrawal period expires. If you exercise your right of withdrawal after performance of the service has begun, you owe an amount proportionate to the service provided up to the point of withdrawal.

• Training sessions are booked and paid for as a one-off purchase for a specific time slot and are delivered online or in person, as described for that session.
• The content of a session is determined by the coach. The Provider arranges the booking and the payment and does not guarantee any particular outcome from the training.
• A booking may be cancelled or rescheduled free of charge up to 48 hours before it starts. For a later cancellation or a no-show, the amount paid is not refunded.
• If a session does not take place for a reason attributable to the coach or to us, it is rescheduled at your choice or refunded in full.

Anyone may report content they consider illegal or in breach of these Terms — using the report button on a profile or listing, or at legal@findmytalent.bg. A notice should identify precisely what content is challenged and why.

We review notices without undue delay. Depending on the case we may warn the user, hide or remove content, restrict features, suspend an account temporarily, or terminate it.

• A user whose content is affected receives a reasoned decision stating the grounds relied on and the ways to challenge it.
• An appeal against a measure is submitted to legal@findmytalent.bg within six months and is examined by a person who was not involved in the original decision.
• Where a user files repeated notices that are found on review to be manifestly unfounded or made in bad faith, or repeatedly commits material breaches of these Terms, the Provider may temporarily restrict or suspend access to the Platform after giving the user prior warning.
• Disputes about our moderation decisions may also be referred to a certified out-of-court dispute settlement body and to the Communications Regulation Commission (CRC) — Digital Services Coordinator.
• Where we suspect an offence threatening a person’s life or safety, including that of a child, we inform the competent authorities.

We aim to keep the Platform continuously available but do not guarantee uninterrupted operation. Planned maintenance, and outages caused by hosting and related providers, are possible.

We may develop, change or discontinue individual features. If a change materially affects a paid plan, we will notify the affected users in advance and they may cancel with a refund for the unused part of the period.

• Profile and listing content is created by users. We do not pre-vet its substance and are not responsible for its accuracy.
• We are not responsible for users’ conduct off the Platform, for non-performance of contracts between them, or for loss arising out of an engagement they agree between themselves.
• The Provider’s total liability towards a paying user for direct financial loss arising out of or in connection with use of the Platform is limited to the total fees actually paid over the preceding twelve months, to the extent permitted by applicable law.

Nothing in this section limits our liability for intent or gross negligence, for death or personal injury, or the rights consumers have under mandatory provisions of Bulgarian and EU law. The limitations do not apply to consumers to the extent that they would conflict with the law.

• You may leave at any time by deleting your account from settings. Deletion is final and removes your profile, your material and your applications.
• An active subscription is cancelled automatically when the account is deleted; periods already paid for are not refunded, except as provided in the withdrawal section.
• We may terminate your access for a material breach of these Terms, after a warning, unless the breach calls for immediate action.
• Provisions that by their nature should survive — liability, intellectual property, disputes — remain in force after termination.

The software, design, texts, trade marks and database of the Platform belong to the Provider or are used on a lawful basis. You are granted a right to use them for personal or business purposes within the service — with no right to copy, adapt, extract a substantial part of the database, or make them available to third parties.

These Terms are governed by Bulgarian law. Before taking a dispute elsewhere, please write to us at support@findmytalent.bg — we reply within a reasonable time and try to settle it amicably.

• A consumer may complain to the Commission for Consumer Protection (CPC), 4A Slaveykov Sq, floors 3, 4 and 6, 1000 Sofia, Bulgaria, kzp.bg, and may refer the dispute to a conciliation commission for alternative dispute resolution.
• The European Online Dispute Resolution platform ceased operating on 20 July 2025 and no longer accepts complaints.
• Unresolved disputes fall to the competent Bulgarian court. A consumer’s right to bring proceedings at their place of residence is unaffected.

We may amend these Terms. For material changes we notify registered users by email and within the Platform at least 30 days before they take effect. If you do not agree, you may close your account before that date; continued use after it means acceptance.

Every version carries the date and number shown at the top of this document.

Questions about these Terms: support@findmytalent.bg. Content notices: legal@findmytalent.bg. Data protection questions: privacy@findmytalent.bg.