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Privacy policy

This document is a working draft and is pending review by a lawyer before launch. The text reflects how the service works today, but it is not yet a final legal document.

Last updated:

This policy sets out what personal data we collect in FindMyTalent, why, on what legal basis, who we share it with, how long we keep it and what rights you have. It covers talent, company representatives, guardians of minors, and visitors to the site.

1. Data controller

The controller within the meaning of Regulation (EU) 2016/679 (GDPR) is DiveIn Productions EOOD, company number 208565384, with its seat at 3 Popovo St, entrance B, apt. 3, Lozenets district, Sofia 1421, Bulgaria.

For anything to do with your personal data, and to exercise your rights, write to privacy@findmytalent.bg.

When a company reviews applications and selects performers, it acts as a separate controller for its own purposes. The company itself is responsible for the processing it carries out once it has received the data.

2. What data we process

Account data
Email address, phone number, role (talent, company, administrator), preferred language, registration date, account status.
Talent profile
First and last name, date of birth and age, category, city and country, biography in both languages, gender (optional), physical attributes — height, weight, shoe size, clothing size, hair and eye colour, languages and proficiency, skills.
Photos and video
A portfolio of photographs, a showreel and video material, and self-tapes recorded for a specific application.
Identity documents
An image of a national ID card, passport or residence permit, the holder’s name, the document type, the issuing authority and its validity dates. The document number is not stored — see the separate section below.
Guardian data
For talent under 18: the parent or legal representative’s name, relationship, email, phone, address, the date and version of the consent given, and the guardian’s identity document.
Company data
Name, EIK, contact person, website, logo, city, description and verification status.
Activity on the Platform
Castings and roles published, applications submitted and their status, a company’s notes on a candidate, invitations, saved talent, reports, and profile view counts.
Messages
The content of correspondence between talent and company on the Platform, with sent and read timestamps.
Payments
Plan, period, subscription status, training bookings, Stripe identifiers. Card details are handled directly by Stripe and never reach us.
Technical data
Data needed to run and secure the service — session identifiers, language setting, error reports, and aggregate traffic statistics without profiling.

3. Purposes and legal bases

PurposeDataBasis under Art. 6 GDPR
Creating and running your account, providing the serviceAccount, talent or company profile, mediaPerformance of a contract — Art. 6(1)(b)
Applying to roles and communicating with companiesApplications, self-tapes, messagesPerformance of a contract — Art. 6(1)(b)
Public visibility of your profile in the directoryTalent profile, photographsConsent — Art. 6(1)(a) (a setting that is off by default)
Identity and company verification; keeping minors safeIdentity documents, EIK, guardian dataLegitimate interests — Art. 6(1)(f); for minors, also the guardian’s consent
Notifying you of a new application, message or status changeAccount, activity, notification preferencesPerformance of a contract — Art. 6(1)(b)
Processing payments, subscriptions and bookingsPayment data, plan, periodContract — (b); accounting and tax obligations — (c)
Moderation, handling reports, preventing fraud and abuseContent, reports, technical dataLegitimate interests — (f); obligations under Regulation (EU) 2022/2065 — (c)
Support and answering enquiriesCorrespondence, account dataLegitimate interests — (f)
Aggregate statistics on how the site is usedTechnical data without device identifiersLegitimate interests — (f)
Establishing, exercising or defending legal claimsThe data relevant to the disputeLegitimate interests — (f)

Where we rely on legitimate interests, we have assessed that they are not overridden by your rights. You may object at any time at privacy@findmytalent.bg and we will stop, unless we can demonstrate compelling legitimate grounds to continue.

4. Photographs, appearance and special categories of data

A performer’s profile by its nature describes their appearance. A photograph or video may reveal data that the GDPR treats as a special category — ethnic origin, for example, or religious belief where religious dress is worn. We do not seek such data, do not infer it from your material, and offer no filters based on it.

  • Public visibility is off by default. A profile becomes visible only once you switch it on — that is your explicit consent under Art. 9(2)(a) GDPR for your material to be accessible.
  • You can switch visibility off again at any time from settings, with effect for the future.
  • We do not process biometric data for the purpose of uniquely identifying anyone. We do not use facial recognition.
  • We do not process health data. Please do not enter any in your biography or messages.

5. Identity documents

An identity document is the most sensitive thing the Platform holds. It is therefore processed under a separate and stricter regime:

  • Images are held in a private store that no other user — and not even the owner by a direct path — can read.
  • The only way a document can be opened is through a server action that first checks the requester’s authorisation and then issues a temporary link valid for one minute.
  • The document number is not recorded. Only its last four characters are kept, so an administrator can match it against the image, plus an irreversible cryptographic digest with a secret pepper, so that one document used by two accounts can be detected.
  • Only administrators carrying out the review have access, and only for as long as the review takes. Access is logged.
  • Companies never get access to a talent’s identity document, and vice versa.

Please mask any detail on the document that the check does not need — in particular the Bulgarian national identity number, if it is visible. What the check needs is the name, the photograph, the document type and its validity.

6. Data of minors

The Platform accepts talent from the age of 14. Under Art. 25c of the Bulgarian Personal Data Protection Act, a child aged 14 or over can validly consent to information society services on their own. Even so, given the nature of this service, we additionally require a parent’s or legal representative’s consent for every user under 18.

  • A minor’s profile stays invisible to other users until the identity check is approved and the guardian’s consent is on record.
  • We record which revision of the consent wording the guardian accepted, so that a later change cannot rewrite consent already given.
  • The guardian has access to the profile and the correspondence and may withdraw consent at any time; withdrawal hides the profile and, on request, the data is erased.
  • We do not show advertising to minors and do not profile their data.
  • Minors’ data is not used for analytics beyond an aggregate count of profiles.

7. Who sees your data on the Platform

  • Visitors without an account see a talent profile only if that talent has switched public visibility on and the account is active. Phone numbers and email addresses are never shown publicly.
  • A company with an active subscription can search the directory of talent who have switched visibility on.
  • When you apply to a role, that company sees your profile, your cover note and any self-tape you submitted — regardless of the public visibility setting, because that is the point of applying.
  • Correspondence on the Platform is visible only to the two participants in that conversation.
  • Platform administrators have access to data where that is necessary for verification, moderation or support.

8. Recipients and processors

We do not sell personal data. We use the following providers, who process data on our instructions under an Art. 28 GDPR agreement:

ProviderWhat forData
SupabaseDatabase, authentication, file storageAll account data, media, identity documents
VercelApplication hosting and cookieless aggregate analyticsTechnical request data
StripePayments, subscriptions, invoicingName, email, payment details
ResendSending email notificationsEmail address, notification content

Data may also be disclosed to competent authorities where we are legally obliged to do so, and to lawyers, accountants and auditors bound by professional confidentiality.

9. Transfers outside the European Economic Area

The database and files are stored in a European Union region. Some of the providers listed are US-based companies and part of the processing may take place outside the EEA. Where it does, the transfer relies on Standard Contractual Clauses adopted by the European Commission, together with supplementary technical measures.

A copy of the safeguards in place can be requested at privacy@findmytalent.bg.

10. Retention periods

CategoryPeriod
Account and its contentUntil the user deletes the account
Dormant account with no sign-in24 months, after an email warning
Identity documentsUp to 30 days after the check concludes; if rejected, until the appeal period expires
Guardian consent recordWhile the talent is a minor, plus 3 years
Applications and self-tapes12 months after the casting closes
Messages24 months from the last message in the conversation
Reports and moderation decisions3 years
Accounting records for paymentsAs required by Bulgarian accounting and tax law

Once a period expires the data is deleted or irreversibly anonymised. If a dispute is pending, the data relevant to it is kept until the dispute is finally resolved.

11. Security

  • Access to every row in the database is restricted at the database level by row-level security policies, not only in the application.
  • Videos, self-tapes and identity documents are held in private buckets and reached only through temporary signed links.
  • The connection to the site is encrypted. Passwords are stored only as irreversible hashes.
  • Changing a password requires re-entering the current one, and deleting an account requires confirmation with the owner’s email address.
  • If a security breach is likely to result in a high risk to you, we will inform you without undue delay and notify the Commission for Personal Data Protection (CPDP) within 72 hours.

12. Your rights

  • Access to the data we hold about you, and a copy of it.
  • Rectification of inaccurate or incomplete data.
  • Erasure (the “right to be forgotten”) where there is no ground for us to continue.
  • Restriction of processing while a dispute about accuracy or grounds is examined.
  • Portability — receiving your data in a structured, commonly used format.
  • Objection to processing based on legitimate interests.
  • Withdrawal of consent at any time, without affecting the lawfulness of processing before then.

Most of this you can do yourself from account settings — edit your data, toggle visibility, delete material and delete the account entirely. For anything else, write to privacy@findmytalent.bg. We reply within one month, extendable by a further two for complex requests, of which we will inform you.

You have the right to lodge a complaint with the Commission for Personal Data Protection (CPDP), 2 Prof. Tsvetan Lazarov Blvd, 1592 Sofia, Bulgaria, email kzld@cpdp.bg, www.cpdp.bg, and with the courts.

13. Automated decision-making

We take no decisions based solely on automated processing that produce legal effects for you or similarly significantly affect you. The Platform does not score or rank candidates using artificial intelligence. Who is invited or chosen is decided by a person at the relevant company.

Notifications about new castings are sent on simple rules — category and city — and do not amount to profiling with legal effects.

14. Cookies

Which cookies we use and why is set out in the separate Cookie Policy.

15. Changes to this policy

When this policy changes we publish the new version here with a new date. For material changes we notify registered users by email at least 30 days in advance.